Microsoft’s Outlook has made our lives easier with its easy mail set-up. However over the years, users have found some issues with its usage. Here in this blog we discuss a few issues with Outlook and their resolutions.
Major Outlook issues
Slow performance: Nobody wants to wait long for the application to start and then check emails. It happens if the messenger component is running slow. To overcome this problem, visit Tools menu and Sub-menu. Check the option to sign in to Windows Messenger automatically if not checked previously. It will enable the Messenger to start at computer startup and load quickly, hence increasing its performance.
Unable to send/receive emails: Sometimes, an unexpected error occurs while sending/receiving the emails using Outlook. It may be the result of incorrect Outlook mail setup. The steps mentioned below can help you check and resolve the issue:
a) Check your internet connection
b) Ensure to fill up the ‘To’ field while sending the email
c) Check if the attachment you are sending is too large
d) The presence of more data on server as emails can also be a reason for the email failure
e) Due to a shortage of free space, the emails can’t be sent or delivered sometimes. You need to delete unnecessary emails to free some space
Connection problems: Due to bad internet connection and email configuration, there can be email failure. Carry out the following steps to rectify it:
a) Go to Tools> Accounts> Mail tab> choose the email account> Properties> General> Server tab
b) Ensure that all settings are correct with it with ‘SMTP’ as the Outgoing Server
c) Examine username and password carefully
d) Go to Connections> Advanced tab and check the server
e) Match Port numbers and click OK
Receiving duplicate Emails: The users might be unable to open emails, or receive duplicate emails in Outlook Inbox. It might be due to corrupt email file ‘corrupt.dbx.’ To delete such emails, login to mail server with your username and password and delete them after downloading them to Outlook. To fix the issue, carry out the following steps:
a) Go to Tools and then to Accounts> Mail tab> Mail account> Properties and then Advanced
b) Uncheck the box against ‘Leave a copy of message on server’
c) Also check for duplicate mail account and remove it till all duplicate accounts and emails get deleted
d) Further, search for file ‘outbox.dbx’ and rename it
Unable to delete emails: It generally takes place if the ‘Deleted items’ folder gets corrupted. When we delete any message, a copy of the email gets saved in the folder giving error on any email deletion. To rectify the issue, move all the messages to some other folder, and delete the file ‘items.dbx’ file and try deleting the email messages once again.
Problems with backup of .pst file: Outlook saves the users’ information and emails on a .pst file, and can be moved from one location to another. Backing up of the personal data file (.pst) is of great significance. No one wants to lose their valuable data. So the steps to retain .pst files are given below:
a) Select File>Import and Export>Choose an action>Export a file> Next
b) Select Create a file of Type list>Choose .pst file> Next
c) Choose the folder to export> Include Subfolders> Next
d) Give a name for the file and folder of the backup file
e) Uncheck the duplicate items and click Finish
Problems deleting .pst file: Sometimes, a user need to change his PC, for which he/she needs to get it configured on any other PC. For that, he needs to delete .pst file from the previous system.
a) Shut down Outlook
b) Open Control Panel> Double-click on Mail> Data files
c) Choose Personal Folders> Remove> OK and close the window
On-demand support
While using Outlook mail setup , if you have any issues you can contact third-party Microsoft Outlook support and help technicians for a successful install and removal of Microsoft Outlook. The experts are available on-demand 24/7 with free diagnosis facility.
Summary
Outlook is a quality email service from Microsoft Corporation. It is easy to send and receive emails, organize tasks, etc. However it does come with its own issues which can be resolved by following the given steps, or users might want to contact third-party Microsoft Outlook support and help . Third party technicians are available 24x7 for troubleshooting any Outlook mail setup issue.
Major Outlook issues
Slow performance: Nobody wants to wait long for the application to start and then check emails. It happens if the messenger component is running slow. To overcome this problem, visit Tools menu and Sub-menu. Check the option to sign in to Windows Messenger automatically if not checked previously. It will enable the Messenger to start at computer startup and load quickly, hence increasing its performance.
Unable to send/receive emails: Sometimes, an unexpected error occurs while sending/receiving the emails using Outlook. It may be the result of incorrect Outlook mail setup. The steps mentioned below can help you check and resolve the issue:
a) Check your internet connection
b) Ensure to fill up the ‘To’ field while sending the email
c) Check if the attachment you are sending is too large
d) The presence of more data on server as emails can also be a reason for the email failure
e) Due to a shortage of free space, the emails can’t be sent or delivered sometimes. You need to delete unnecessary emails to free some space
Connection problems: Due to bad internet connection and email configuration, there can be email failure. Carry out the following steps to rectify it:
a) Go to Tools> Accounts> Mail tab> choose the email account> Properties> General> Server tab
b) Ensure that all settings are correct with it with ‘SMTP’ as the Outgoing Server
c) Examine username and password carefully
d) Go to Connections> Advanced tab and check the server
e) Match Port numbers and click OK
Receiving duplicate Emails: The users might be unable to open emails, or receive duplicate emails in Outlook Inbox. It might be due to corrupt email file ‘corrupt.dbx.’ To delete such emails, login to mail server with your username and password and delete them after downloading them to Outlook. To fix the issue, carry out the following steps:
a) Go to Tools and then to Accounts> Mail tab> Mail account> Properties and then Advanced
b) Uncheck the box against ‘Leave a copy of message on server’
c) Also check for duplicate mail account and remove it till all duplicate accounts and emails get deleted
d) Further, search for file ‘outbox.dbx’ and rename it
Unable to delete emails: It generally takes place if the ‘Deleted items’ folder gets corrupted. When we delete any message, a copy of the email gets saved in the folder giving error on any email deletion. To rectify the issue, move all the messages to some other folder, and delete the file ‘items.dbx’ file and try deleting the email messages once again.
Problems with backup of .pst file: Outlook saves the users’ information and emails on a .pst file, and can be moved from one location to another. Backing up of the personal data file (.pst) is of great significance. No one wants to lose their valuable data. So the steps to retain .pst files are given below:
a) Select File>Import and Export>Choose an action>Export a file> Next
b) Select Create a file of Type list>Choose .pst file> Next
c) Choose the folder to export> Include Subfolders> Next
d) Give a name for the file and folder of the backup file
e) Uncheck the duplicate items and click Finish
Problems deleting .pst file: Sometimes, a user need to change his PC, for which he/she needs to get it configured on any other PC. For that, he needs to delete .pst file from the previous system.
a) Shut down Outlook
b) Open Control Panel> Double-click on Mail> Data files
c) Choose Personal Folders> Remove> OK and close the window
On-demand support
While using Outlook mail setup , if you have any issues you can contact third-party Microsoft Outlook support and help technicians for a successful install and removal of Microsoft Outlook. The experts are available on-demand 24/7 with free diagnosis facility.
Summary
Outlook is a quality email service from Microsoft Corporation. It is easy to send and receive emails, organize tasks, etc. However it does come with its own issues which can be resolved by following the given steps, or users might want to contact third-party Microsoft Outlook support and help . Third party technicians are available 24x7 for troubleshooting any Outlook mail setup issue.
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